FAQ

Returns & Exchanges

At this time and due to the custom nature of needlepoint, we do not accept returns or exchanges. If there is any issue with your order, please email us at loveknotneedlepoint@gmail.com. 

Shipping

Please allow 2 business weeks for your order to ship. Need it sooner? We try our best to make accommodations for our shoppers and stitchers! Please email us at loveknotneedlepoint@gmail.com. 

Restock Announcements

We are continuously working to restock inventory for beginner kits. Follow us on Instagram, @LoveKnotNeedlepoint, for inventory updates. 

Holiday Orders

Need it by Christmas? Orders place by December 1st by shoppers in the continental US will have guaranteed delivery by December 25th.